Software Operations & Support

Keep it
running!

Stability, security, and reliability of IIoT solutions require professional operations and support. We offer SLA-based service models that perfectly match your requirements. From our perspective, all customer touch-points of support and operations must be user-friendly, intuitive and effective. We offer web-based ticket systems, reporting and KPI dashboard solutions that provide you with exactly the level of detail your team needs to work efficiently. No matter if you are using our support infrastructure or we use yours: Our operations and support services integrate smoothly with your service processes and IT-Service-Management (ITSM / ITIL). Let’s be productive.